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FREQUENTLY ASKED QUESTIONS

SHIPPING

What Shipping Methods Are Available?

There are two ways to ship items to customers in the Fedazon marketplace. These are known as Fulfillment By Fedazon (FBF) and Fulfillment By Vendors (FBV). Vendors can choose to ship the item by one or both of these methods, and there are several reasons to choose between FBF or FBV.

  • USPS First Class.
  • USPS First Class International.
  • USPS Priority.
  • USPS MediaMail.
  • UPS Two-Day.
  • UPS Ground.
  • Fedex Overnight.
Do You Ship Internationally?

Fedazon does ship internationally to over 100 countries and regions outside the United States, though the selection of items will vary if you choose an international shipping destination. You'll have to change your default shipping address to see the items that are available for the specific international destinations

How Long Will It Take To Get My Package?

For items whose Fedazon delivery is not possible in two days, they will be shipped within 3 to 5 days. Orders above $35 are also shipped within 3 to 5 days. If the purchased item is not in stock and not available for immediate shipping, the shipping time will start as soon as the item will be available again.

Delivery time for Package Services is typically 2-9 days except to destinations in Hawaii, Alaska, Puerto Rico and, APO-FPO's due to limited availability of transportation.

PAYMENTS

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

Fedazon is as safe to use as any other established e-commerce website. It protects your personal and financial information, and transmits all of it securely. Neither Fedazon nor its users are ever allowed to use your personal or financial information outside of the Fedazon online marketplace.

You are never required to purchase anything from Fedazon or any of its affiliated businesses.  Also, you can unsubscribe at any time from any emails that Fedazon sends you, either on behalf of itself or its partner sellers. The company also protects you in dealings with third-party sellers on its website.  If you ever enter a dispute with someone other than Fedazon over something that they sold you through Fedazon, you can file an A-to-z Guarantee Claim.

ORDER & RETURNS

How do I place an Order?

To order from Fedazon:

Visit the product detail page for an item you wish to buy.

1.Tap Add to Cart.

2.When you've finished adding items to your cart, tap the Shopping Cart icon.

3. If you need to edit the items in your Cart, tap Save for later or Delete next to the item in the Cart.

4. Tap Proceed to checkout and follow the on-screen instructions.

5. Review your order information and tap Place your order to complete your purchase.

You'll see an order confirmation screen when your purchase has been completed.

How Can I cancel or Change my Order?

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Do I need an Account to Place an Order?

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How do I track my Order?

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How can I return a product?

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